Saturday, March 18, 2006

When the going gets tough... get tougher!!!

The past week was pretty hectic. Finally, I felt useful for once. This coming after weeks of quite relaxing working life, including the frequent travels overseas where I had to jot down information and make own notes of how to go about doing things in our line of business.

There is much to learn, beyond the polycarbonates, polyacetals and the polyphenylene ethers that the world of plastics has to offer. A sales job is essentially a crucial job. As my colleague mentioned, we are the window person for our company - transmitting the vital information to the rest of the organization to follow up on the particular issue. Also, we are providing a service. And that very fact means we are literally at the beck and call of our customers. Which also means we will take the shit that gets smeared on our face, then go back and complain that it stinks. Hahahaha.

Like what happened last week when this unreasonable bugger tries to make life difficult for you, you must put on your best, smile and reason your way through. He's gonna get tired of all the ranting and see what's the next best alternative for both parties anyway.

So there you go, my very first meeting with a customer one-on-one with my trader who tried to help but wasn't really helpful there. Aiighht.

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